At VIP Tennis Tickets we strive to provide the best service and make your day at the tennis as enjoyable as possible. We have compiled a list of frequently asked questions to help you with any queries you may have regarding your day at Wimbledon. If your question is not answered here please feel free to call us on 01543 250239 or email our team.
All Debenture Tickets bought through our website or over the phone will be sent by special delivery to ensure maximum security whilst in transit. Alternatively we can organise pick up on the day at the Championships. Debentures that are purchased well in advance will be sent to you 7 – 10 days before your chosen date. In the event of a late booking delivery will be made within 24 hours of your chosen date, alternatively we will arrange a collection point.
Tickets and packages are purchased in advance of the tournament commencing. Therefore you are unable to change court on the day. You can either choose to purchase a Centre Court Debenture or a No One Court Debenture. Once purchased Debenture tickets are non transferable.
Don’t forget Centre Court has a retractable roof, so there will be play on Centre Court no matter what the weather. There is no roof on No One Court, however, one is planned for the near future. The facilities are open all day regardless of the weather. Please note debenture tickets are non-refundable if rain suspends play. Historically only one day in every four years is lost completely due to weather. If there is less than an hour’s play then we will refund the ticket at face value only. If there is between one and two hours play we will refund half of the tickets face value only.
All debenture tickets sold are top quality seats on both show courts in order to give you the very best experience possible.
We can’t guarantee the exact seats you requests however we will strive to do our best to accommodate your seating preference.
We encourage a smart casual (not including jeans) dress standard for the day. For more information on our dress code please take a look at our page dedicated to the do’s and dont’s of what to wear at Wimbledon.
If you lose this prior to the Championships, please contact VIP Event Butler and we can issue a replacement.
It is a short walk to the All England club from any of our facilities, or one of our golf buggies will take you to your chosen show court as and when you need.
Please let us know if you or a guest has any special dietary requirements and we will ensure this is accommodated. Please give us at least 72 hours’ notice prior to your visit to ensure all needs are met.
It is recommended that babes in arms and pushchairs are not bought to the Championships due to the crowds. A ticket is not required, however they are NOT allowed onto the show courts. Children of 5 years and over are required to have a ticket and are allowed onto all courts provided they have their own seat and do not disturb other spectators.